Data Rights
User Data Deletion
Last Updated: March 16, 2026
How To Request Deletion
Send an email to support@reloads.in with subject: Data Deletion Request.
Please Include
- Registered phone number
- Registered email (if available)
- Supplier ID or account reference (if available)
- Scope of deletion request (App / WhatsApp / Website / All)
Verification & Processing
- We verify identity before processing deletion.
- Eligible deletion is processed within a reasonable operational period.
- Some records may be retained if legally required (audit/tax/compliance).
WhatsApp Data
If you contacted us via WhatsApp, your request can include deletion of WhatsApp conversation history maintained by our support systems, subject to legal retention obligations.