Data Rights

User Data Deletion

Last Updated: March 16, 2026

How To Request Deletion

Send an email to support@reloads.in with subject: Data Deletion Request.

Please Include

  • Registered phone number
  • Registered email (if available)
  • Supplier ID or account reference (if available)
  • Scope of deletion request (App / WhatsApp / Website / All)

Verification & Processing

  • We verify identity before processing deletion.
  • Eligible deletion is processed within a reasonable operational period.
  • Some records may be retained if legally required (audit/tax/compliance).

WhatsApp Data

If you contacted us via WhatsApp, your request can include deletion of WhatsApp conversation history maintained by our support systems, subject to legal retention obligations.