Public Tracking

Track Shipment Status

Check public shipment movement updates without exposing customer names, freight details, phone numbers, or documents.

Shipment Lookup

Track your shipment

Enter your shipment number or tracking token and the last 4 digits of the registered phone number.

Public tracking protects shipment privacy

Reload shows only public tracking status for shipments with active public access. If details cannot be shown, contact operations with your shipment number.

Updates depend on public tracking events. Customer and commercial details stay hidden.
Contact Support

How Tracking Works

Safe public status checks

  1. 1Enter shipment number or tracking token shared by Reload operations.
  2. 2Verify with the registered phone last 4 digits.
  3. 3View only public movement status, ETA, and timeline events when available.

FAQ

Tracking questions

Can I track every shipment?

Only shipments with active public tracking access can be shown on this page.

What if no details are shown?

The shipment may not have public access, may be expired, or the phone verification may not match. Contact support for help.

Can I see customer details?

No. Public tracking does not expose customer data, pricing, documents, or phone numbers.